Frequently Asked Questions

If you have purchased one of our products and are experiencing any difficultly with it, please feel free to call our helpline, Monday to Friday, 9.00am to 5.00pm on 0870 516 8194 (UK only). However please consider the following points, which may be of assistance:

I have a faulty product what is the returns policy?

If purchased within the last twelve months you may return any faulty product to your retailer you bought it from. Please keep the original receipt.