Frequently Asked Questions

If you have purchased one of our products and are experiencing any difficultly with it, please feel free to call our helpline, Monday to Friday, 9.00am to 5.00pm on 0870 516 8194 (UK only). However please consider the following points, which may be of assistance:

Where can I purchase spare parts?

Unfortunately we do not supply spare parts for our products, if the item is faulty and under warranty (i.e. less than 12 months old) please return it to your retailer.