Frequently Asked Questions

If you have purchased one of our products and are experiencing any difficultly with it, please feel free to call our helpline, Monday to Friday, 9.00am to 5.00pm on 0870 516 8194 (UK only). However please consider the following points, which may be of assistance:

What is the meaning of the bin symbol on the packaging?

This symbol tells you that you must not dispose of the item by simply placing it in a normal bin. Instead, it must be disposed of at authorised retailer or local authority recycling centres.