Frequently Asked Questions

If you have purchased one of our products and are experiencing any difficultly with it, please feel free to call our helpline, Monday to Friday, 9.00am to 5.00pm on 0870 516 8194 (UK only). However please consider the following points, which may be of assistance:-

Where can I purchase one of your products?

What is the meaning of the bin symbol on Wesco products and packaging?

Where can I purchase spare parts?

Where can I download the latest drivers for my webcam?

I have a faulty product what is the returns policy?

What battery does my off the wall clock take?

Read about Specific product issues.

Who are our International distributors?